Privacy Policy

Dhava (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Dhava mobile application (“App”). By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you create an account, we may collect:

  • Name
  • Email address
  • Profile photo (if using Google Sign-In)
  • Login credentials

If you sign in using Google, we receive basic profile information as permitted by Google.

1.2 Location Data

Dhava collects precise GPS location data only during active tracking sessions to provide route tracking features.

  • Location data is collected when you start a tracking activity.
  • Background location may be used only while an activity is actively being tracked.
  • Location data is not used for advertising purposes.

You can disable location permissions at any time through your device settings, but this may limit app functionality.

1.3 Activity Data

We collect activity-related information such as:

  • Route history
  • Distance covered
  • Speed
  • Duration of activity

This data is used solely to provide tracking functionality within the App.

1.4 Device & Diagnostic Information

We use third-party services such as Firebase Crashlytics to monitor app stability and fix technical issues. These services may collect:

  • Device model
  • Operating system version
  • Crash logs
  • App performance data

This information does not personally identify you.

2. How We Use Your Information

We use collected data to:

  • Provide GPS tracking features
  • Maintain your account
  • Improve app performance
  • Fix bugs and crashes
  • Respond to support requests
  • Enhance user experience

We do not sell your personal data.

3. Data Sharing

We do not sell or rent your personal information. We may share information with:

  • Service providers (e.g., Firebase for authentication and crash reporting)
  • Legal authorities if required by law

All service providers are required to protect your data.

4. Data Retention

We retain your personal data as long as your account remains active. If you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, unless retention is required by law.

5. Account Deletion

You may request deletion of your account and associated data by:

Upon verification, your account and associated data will be permanently deleted.

6. Data Security

We implement appropriate technical and organizational security measures, including:

  • Secure HTTPS connections
  • Encrypted data transmission
  • Restricted access to personal data

However, no system can guarantee absolute security.

7. Children’s Privacy

Dhava is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such data has been collected, we will delete it promptly.

8. Third-Party Services

Dhava may use third-party services such as:

  • Google Sign-In
  • Firebase Authentication
  • Firebase Crashlytics

These services have their own privacy policies, and we encourage you to review them.

9. International Users

If you access Dhava from outside our operating country, your data may be transferred and processed in countries where data protection laws may differ. By using the App, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be notified through the App or via email.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
dhava.life@gmail.com